Writing Walmart Plan of Action suspension appeal requires detailed knowledge of the policy that you violated and courage to accept the mistake that you made. I am Pujan, full time ‘Reinstatement Expert’, I have handled more than 500+ seller suspension cases and every time Walmart come up with different requirements. In this blog posts, we will learn on how you can write your own and unique suspension appeal to reinstate your Walmart seller account.
Step 1: Know the Reason of Account Suspension
Identifying the reason of suspension and issues that caused the defects of violation is the first step in reactivating your account. You might have received notice of suspension. At the same time, you can check the reason on your Account Dashboard. Check and read all the Walmart Policies.
Step 2: Check Walmart's Requirement as to POA
Once you are sure about the reason of suspension, you are required to check their requirements as to Plan of Action. You can check their requirement on the appeal page.
Follow these steps to get the appeal page,
Check Menu Bar > Help option > Contact Support > On the category selection screen select: My Account > Performance Issues > Appealing Account Suspension > Open case via E-mail
Step 3: Suspension Appeal Writing
Now the next step is most important for the purpose of reactivation. Sellers are required to draft their own ‘Plan of Action’ to reinstate the Walmart seller account.
Each point mentioned above on the appeal page shall be covered. Following points should be considered while writing your POA appeal.
- Clear and Concise: Plan of Action should be clear on the violations and next steps that you have taken to resolve the issues. Avoid overwriting any of your selling history such as your reputation on Walmart platform and customer experience. Be on point of violating the policy and acknowledging the mistake.
- Detailed Preventive Actions: Walmart always wants its sellers to prevent any negative customer experience in addition to their platform. Hence, they requires their sellers to take and write their detailed preventive actions such as training process, manual checking and shipment steps etc.
Step 4: Submission of an Appeal.
You are ready to submit the Action Plan appeal now to get your account reactivated. Cross check if you have answered every question that they are asking in the requirement. Omission of any one question can cause the rejection of an appeal.
Attach the documents such as Warehouse image and invoice if they are asking for these documents. Documents are most important to support your claim of authentic inventory selling going forward.
Conclusion:
You can reactivate Walmart seller account within 5 hours if you have prior knowledge of writing the Plan of Action or any other appeal. Follow all the steps given above and get your account reinstated in no time. If you are still not sure about what to write and how to write, you can contact me and I will get your account reinstated in 5 hours.